Terms & Conditions

MovaRaBoard provides a multi-tenant, cloud-based shipment-visibility and dispatch-coordination platform for logistics teams. Features include shipment tracking boards, document management, delivery verification, email invitations, and public read-only tracking links. We may add, modify, or discontinue features from time to time to improve the Service.

The Service is organized into workspaces scoped to a single company. Each workspace administrator is responsible for managing users, roles, and permissions within their workspace, and for ensuring that all authorized users comply with these Terms. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You retain all rights, title, and interest in the data you submit to the Service ("Customer Data"). MovaRaBoard enforces strict tenant isolation: Customer Data is scoped to your workspace and is not accessible to other tenants. We process Customer Data solely to provide and support the Service, in accordance with our Privacy Policy.

Public tracking links (e.g., /track/{token}) expose only the limited, delivery-relevant fields of a single shipment and never expose tenant lists, financial data, or the ability to modify records.

You agree not to, and not to permit any user to:

• use the Service in violation of any applicable law or regulation;
• attempt to access data belonging to another tenant or circumvent tenant isolation;
• reverse engineer, resell, or provide unauthorized third-party access to the Service;
• upload malicious code or content that infringes the rights of others;
• interfere with or disrupt the integrity or performance of the Service.

Paid plans are billed on a recurring subscription basis through our payment processor. By selecting a plan and completing checkout, you authorize recurring charges for the applicable subscription period. Fees are non-refundable except where required by law. We may change plan pricing with prior notice effective at your next billing cycle.

We strive to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation. The Service is provided on an "as available" basis and may be subject to scheduled maintenance or factors beyond our reasonable control.

The Service integrates with third-party providers (for example, email delivery, object storage, and payment processing). Your use of those integrations may be subject to the applicable third party's terms. We are not responsible for the acts or omissions of third-party providers.

Each party may access confidential information of the other. Both parties agree to protect such information with reasonable care and to use it only as necessary to perform under these Terms.

Except as expressly stated, the Service is provided "as is" without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages. MovaRaBoard's aggregate liability arising out of or related to these Terms will not exceed the fees paid by you in the twelve (12) months preceding the event giving rise to the claim.

These Terms remain in effect while you use the Service. Either party may terminate for material breach that remains uncured after reasonable notice. Upon termination, your right to access the Service ceases, and we will make Customer Data available for export for a limited period before deletion in accordance with our data-retention practices.

We may update these Terms from time to time. Material changes will be communicated through the Service or by email. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

Questions about these Terms can be directed to support@movaraboard.com.